Support

Questions, feedback, or need a hand? We're here to help.

Email us directly

How do I record a meeting?

Tap the record button on the main screen to start recording from your iPhone, or open the iResumeMeet app on your Apple Watch to record hands-free. Watch recordings sync automatically to your iPhone once both devices are nearby.

How do minutes and pricing work?

Every new account starts with free minutes to try the app. When you need more, you can purchase a minutes package from the Paywall — there's no recurring subscription, and your balance doesn't expire just from sitting unused for a few weeks or months. That said, if your account goes 12 months without any AI processing activity (transcribing or translating a meeting), your balance resets to the free starting allowance and any additional purchased minutes are forfeited. Sign in with Apple to keep your balance safe if you switch devices.

Is my audio stored on your servers?

No. Recordings stay on your device. When you process a meeting with AI, the audio is sent securely for transcription and deleted from our servers immediately afterward. Read our full Privacy Policy for details.

Something isn't working right

Email us at support@vydigitalab.com with a short description of what happened — screenshots help a lot if you have them. We read every message and usually reply within a day or two.